Terms and Conditions

Access Health Medical Financing

Last updated: 03/04/2025

1. Introduction

Welcome to Access Health ("we," "our," or "us"). By using our medical financing services, you agree to comply with these Terms and Conditions. Please read them carefully.

2. Definitions

User

Any individual registered for Access Health services.

Loan

A medical bill financing agreement provided by Access Health.

Interest Rate

The applicable daily interest rate as per the loan bracket.

Default

Failure to repay the loan within the agreed period.

Compliance

Adherence to CBK and data protection regulations.

3. Eligibility

Kenyan Citizen/Resident

Must be 18 years and above

Valid ID & Mobile Money

Must have a valid national ID and an active mobile money account

Verifiable Income

Must have a verifiable source of income

4. Services Provided

Medical Financing

Medical Financing

Amounts ranging from KES 500 to KES 100,000 to cover your medical expenses.

Flexible Repayment

Plans ranging from 2 months to 1 year, tailored to your financial situation.

Payment Options

Convenient payment methods including M-Pesa and Airtel Money.

5. Loan Terms

Fee Type Amount Description
Interest Rate 0.2% to 0.5% per day Varies based on loan bracket
Subscription Fees KES 300 per month Monthly platform access fee
Loan Processing KES 500 per loan One-time fee for each loan application
POS Payment KES 300 Fee for point-of-sale transactions
Online Payment KES 200 Fee for online payment processing
Repayment must be made in agreed installments, failure of which penalties apply.

6. Default and Penalties

Important Notice

A loan is considered in default if not repaid within the agreed period. This may affect your credit score and future borrowing ability.

Late Repayment

Incurs a penalty of 5% of the outstanding balance per month.

CRB Reporting

Users in default for more than 90 days may be reported to CRB and barred from accessing further loans.

Legal Action

Access Health reserves the right to take legal action for long-term defaulters.

7. Data Protection & Privacy

Data Security

Data Collection and Storage

We collect and store personal data for loan processing and verification purposes only.

Security Measures

Data is encrypted and stored securely in compliance with Kenya's Data Protection Act and CBK regulations.

Third-Party Sharing

We do not share user data with third parties without explicit consent, except as required by law.

8. Risk Disclosure

Borrow Responsibly

Users are advised to borrow responsibly and ensure affordability of repayment.

Medical Use Only

Loans are strictly for medical purposes and cannot be used for any other expenses.

Credit Impact

Defaulting on a loan may impact the user's credit score and future borrowing ability.

9. Amendments to Terms

Access Health reserves the right to update these Terms and Conditions. Users will be notified of any changes via email or SMS.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with Kenyan law. Any disputes shall be resolved through arbitration in Nairobi, Kenya.

11. Contact Information

Visit Us

2 GPO, Nairobi, Kenya

About AccessHealth

AccessHT ensures you get the medical care you need without financial strain. We cover your bills upfront, and you repay later with flexible, affordable plans.

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